Hey, I'm Katy Palmer ✨
I’m a customer advocate and community builder, passionate about helping people thrive through empathy, engagement, and support.

Currently, I work on the Member Experience and Operations team at Industrious. We build communities where teams feel welcomed, empowered, and delighted to come to work.

With more than a decade of experience in client operations, content creation, and community building, I thrive in fast-paced, collaborative environments where operational excellence and inclusive culture go hand in hand.

Previously, I worked to streamline pre-production for clients such as ABC, NBC, TLC, Travel Channel, Bravo, Fantastic Sams, Scotts Miracle-Gro, WD-40.

I'm based in Denver. Outside of work, I enjoy live comedy, crafting with friends, going to the movies, playing music, taking neighborhood walks, spending time in nature, creating art for the hell of it, and cuddling with a good book (and a kitty!).